Our Process
OUR PROCESS
Encore is there for all your needs, because you matter, and we care. As a partner, you will receive our full attention, from finding the seats that match your needs to excellent post sales services.
Layouts
Regardless of the size, shape, and slope of your theatre’s footprint, we’re here to bring your vision to reality. We offer flexible, personalized design services for unique seating requirements, and a myriad of customizable options and premier upgrades.
Manufacturing
Total manufacturing space of 800,000 sq ft (7,500 sq m). Lead Times: Summer: 4-6 weeks Fall/Winter/Spring: 6-8 weeks
Shipping & labeling
You decide the order in which you want your auditoriums delivered. Seats are colour labeled to differentiate by auditorium.
Installation
Our installation process is designed with you in mind. Detailed layout instructions equip you for maximized efficiency during installation.
Post Sales Services
Send factory representatives for installation for every new customer. Dedicated customer service representatives and support for Encore customers worldwide.
