Frequently asked questions.

  • Can we buy directly from your website?

    To ensure the highest level of service, we only sell our products through our team of dedicated Encore sales representatives who will walk you through the myriad of customizable options, unique designs, and our seamless process. Reach out to a sales representative through our form and we will contact you to discuss your particular needs and how an Encore seating solution can work for you.

  • Where are the prices?

    Selling prices are determined by the particular model, options chosen, and product dimensions. Our team of dedicated Encore sales representatives will work directly with you to determine the best solution for your theater’s footprint and budget. Reach out to a sales representative through our form and we will contact you to discuss your particular needs and how an Encore seating solution can work for you.

  • How can I get a copy of your brochure?

    Our website features our most up-to-date product portfolio. Reach out to us through our form and we will contact you with instructions on how to download our brochure.

  • Can you install the seating for us?

    Yes, Encore can provide a team of trained, certified installers who will travel to your theater and complete the installation from beginning to end.

  • What is your warranty?

    The comfort and quality of Encore Performance Seating are supported with a comprehensive warranty. To find out more information about our warranty, please reach out to us through our form.

  • What is high-density, high-resiliency foam?

    High-density foam refers to the size of the cells in the polyurethane foam we use. This material features smaller cells which makes it denser—providing more support and preventing the feeling of bottoming out when you sit. Our high-resiliency foam will spring back to its original shape more quickly, hold its shape, and last considerably longer over time than conventional foam.

  • Can you provide a seating layout/theater drawing?

    Yes. We provide complimentary design service and will lay out your seating floor plan to accommodate your unique requirements.